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Home >> Members Only >> Abuse/Unsolicited E-Mails Information

VIC subscribers enjoy quality service which includes mail-filtering capabilities. Most unsolicited mails, better known as "spam" mails, are stopped on VIC's e-mail servers.

VIC's e-mail servers are taking advantage of the MAPS Realtime Blackhole List (RBL), which is list of networks which are known to be friendly to junk mailers who use their resources to originate or relay spam mails. VIC's mail servers are also using the MAPS Relay Spam Stopper, a database containing spam-relaying mail servers. Mail Abuse Prevention System LLC or MAPS is a not-for-profit California organization whose mission is to defend the Internet's e-mail system from abuse by spammers. For more information about MAPS please visit their site at http://www.mail-abuse.org.

If you receive what you consider to be spam (any and all unsolicited email) you should forward that email to spam@vic.com. The mail will be evaluated by the VIC system abuse administrators and if it is found to be spam it will then be placed on a list of addresses blocked by our mail server and other mail servers around the world. In other words, the author of the mail may not again send mail from that address to users within our domain. In addition, we have the capability to block specific IP addresses or entire domains.

VIC is working on e-mail server upgrades which will include virus protection, scanning e-mails for viruses before they arrive to their destination.

If you have any questions, or would like to inquire about VIC's virus protection service status, please contact us or fill out the following form:

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